The smart way to field your staff.
What is WHOWANTSWHAT?
WHOWANTSWHAT is a software platform geared toward companies who seek to streamline their service delivery operations.
It automates the deployment of products/services to customers by monitoring employee location, the speed of their vehicle, their availability, their skillset, their time, their inventory, etc. And when out in the field, employees are able to very easily complete forms pertaining to customer accounts, take photos, and send messages to customers.
KEY FEATURES
When our fully customizable platform is asked the question, "Who wants what?" we deliver. Our comprehensive suite of features gives a company the capability to intelligently optimize scheduling and successfully deploy products and services to customers, time and time again. We even make billing & invoicing, payroll management, and purchasing a breeze.
Keep Time.
Automatically or manually clock field staff in/out, set their status, and alert them to take breaks. Track individual or group time offline or in real-time.
Track.
Track field staff location in real-time with customizable parameters for vehicle, bike and/or foot travel. Obtain mileage by route, vehicle or both. Share routes or export to external software.
Dispatch.
Predictively dispatch field staff automatically or manually through software. Accept or deny tasks. Simultaneously send updated changes to the consumer.
Video Chat.
Add powerful teleconferencing to your offerings. Need to consult with a colleague or customer who is elsewhere? No problem. Communicate real-time via text or video chat.
Schedule.
Manually dispatch field staff to perform scheduled events or allow our platform to automatically do the scheduling for you. And if a client needs something done immediately? No problem. Our platform accounts for unscheduled events and dispatches accordingly.
Fill Out Paperwork.
Use Adobe PDF format to search, pre-fill forms and trigger events based on your criteria.
Take Payments.
Take payments via credit card.
Monitor Inventory.
Dispatch providers based on inventory location and display real-time product offerings to consumers.
Deploy API.
Interface with external accounting software and provide a customizable mobile and web-based framework.
Why choose WHOWANTSWHAT?
WHOWANTSWHAT is the best app on the market to match a consumer's need to a provider's abililty because it:
- Automates the dispatch process. Match the appropriate technician to the job.
- Eliminates the hassle of tracking time. Complete time cards automatically and in real-time.
- Automates the billing and payroll process. Send hours straight to QuickBooks or Xero.
- Loses the paperwork. Fill out forms electronically and attach notes or photos with ease.
